How Do POS Systems Work?

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Modern POS systems are incredibly powerful business solutions that provide essential features and functions for restaurant and retail businesses. Today’s POS systems are easily scalable to work for businesses both large and small, and feature flexible feature-sets that can be tailored to meet the needs of many types of businesses. How do POS systems work exactly? We’ll go over the types of hardware, software, and features that you can expect in a modern POS system. This overview should provide a better idea of how POS systems work, as well as what they can do for your business.

The Hardware

The next generation POS systems that we work with are mobile and cloud-based. The POS software is run on mobile devices such as iPads and iPhones, which provide intuitive touch-screen interfaces and wireless connectivity. These devices can be mounted and used as terminals, and also carried around the restaurant or retail space. How do POS systems work to facilitate restaurant and retail operations, exactly? These devices allow staff members to facilitate transactions, track sales, manage inventory, take orders, take down customer information, and conduct many other essential operations.

These mobile POS devices can be connected to integrated credit card readers, cash drawers, printers, kitchen display systems, and other components, all over a central wireless network. POS systems like these can even be connected to local networks in order to provide an additional layer of security. All of the data goes through a central server on the cloud, which allows business owners to access essential information and features from anywhere with an Internet connection.

How do POS systems work for all of the various businesses that require additional equipment like barcode scanners, non-integrated card readers, and other implements? Fortunately, modern POS systems are fairly flexible and allow integration of many additional pieces of hardware and third party apps.

The Software

Now that you probably have a decent understanding of what kind of hardware you can expect to find as part of a modern POS system, how do POS systems work on the software level? The Lavu point of sale software that runs on our POS systems is an incredibly powerful platform that contains all of the features required for both front of house and back end operations for restaurant and retail businesses.

Lavu’s software runs on iPads, iPods, and iPhones to provide restaurant and retail businesses with incredibly intuitive and robust POS interfaces that handle both customer service and business administration with ease. The software is accessible from any compatible mobile device, and everything is synced up over the network on a centralized cloud server.

Of course, not every business is the same, and different businesses require different features. Fortunately, POS software packages tend to be very flexible, and you can pay for the software tier that best represents the functionality you need for your particular business. Lavu, for one, provides an 88 plan, a Silver plan, a Gold, plan, and a Platinum plan, all of which provide different sets of features depending on what you are looking for.

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The Features

It helps to understand the hardware and the software behind mobile POS systems, but this hasn’t answered the question: how do POS systems work on a daily basis for the average business? This is where it is useful to understand the most important advantage of a modern POS system: its many features and functions.

When it comes to customer interactions, mobile POS systems can handle everything. They make data entry a breeze with detailed customer accounts that can be tied to specific sales, clearances, customer loyalty programs, and more. This allows for expedient customer marketing, as customer information is easy to track and can be combined with customer-specific sales and promotions. They can also store menu information and take orders, which can be relayed back to bartenders and chefs in seconds. POS systems accept integrated payment processing units, card readers that accept transactions over the Internet through secure payment gateways, which provides for all of your customers’ payment needs.

How do POS systems work on the back end? In terms of staff management, inventory management, and reporting, POS systems shine in this regard as well. Employee time-clocks and payroll data can be handled with numerous functions, and mobile POS systems keep constant track of inventories, so you can always know where you stand in real time. POS systems also keep track of sales, and are fully capable of generating comprehensive reports, saving you time and energy.

In the kitchen, POS systems can connect with sophisticated display systems that help kitchen staff manage and track orders. Order tickets are color-coded for urgency and progress, and notifications are available for late orders. With features like these, the kitchen is always in communication with wait staff, and vice versa, providing better service with fewer mistakes and delays.

Finally, how do POS systems work with features and functions specific to unique businesses or situation? Fortunately, modern POS systems can be integrated with just about any additional app you can think of, and are easily adaptable to non-conventional methods of operation.

Get Started Today

Believe it or not, this article is only scratching the surface of what you can do with a next generation mobile POS system. You’ve wondered: how do POS systems work? We’ve answered your question, but now there is the matter of what a POS system can do for your own unique business needs. If you’re ready to learn more about what a cloud-based POS system can do for your own business, call us at 240-489-2955 to schedule a free evaluation and we’ll determine the optimal POS setup for you. Give us a call today and get started!

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